On the other hand, since you are having install/uninstall problems and the preponderance of -5011 errors on the Web point to this particular InstallShield issue, it's likely that InstallShield is at least partly to blame. There's no guarantee that an error code description found in a Knowledgebase applies to your specific problem even though the number is the same. Macrovision, creators of InstallShield, says only that documentation of the error will be "forthcoming".īut Error Codes can be tricky. Premiere Pro produces an error message including the text "Update Error (-5011)"Īfter poking around in a Google search for Error (-5011), the consensus is that it's a rare InstallShield error for which a fix has not yet been found.
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